- All orders will be process within 24 hours after we received payment.
- Delivery for Ready Stock items takes 1-3 business days
- Pre Order / Backorder purchases will be shipped from overseas and takes 20 – 30 days for delivery from the date of Pre Order Closes.
- Please contact us for more info on delivery of specific pre order items.
- Please read event details and description regarding item location status before placing any order
- We ship orders from Monday to Friday excluding Malaysia Public Holiday
- We deliver all orders via various carrier and majority delivery will be made via POSLAJU
- Tracking number will be sent to your email on the day it shipped out from our fulfillment centre.
- If you do not receive your package within specified time, please contact us at [email protected] and we will help you to track your parcel.
- We currently does not ship internationally.
- However, exceptions may apply for additional fees on postage & handling. Please contact us for details
Return, Refund and Exchange Policy
- We do accept return for defective units.
- Returned items must be in unworn condition with original tag attached
- Returns will be accepted if delivered back within 14 days from the arrival of the package
- All return charges will be paid by the customers; unless the return item is wrong item received by the customer or the customer receive defective unit.
- Full refund will be made to your account within 3 business days
- Please take note that PRE ORDER/BACK ORDER items are non refundable, non-exchangeable and non-returnable