All products are guaranteed authentic, resourced from brand official site, retailers, outlets and more

• You can either place order through website or manually via our official Whatsapp Line
• Once order placed, we will process your order according to item status (Ready Stock / Pre Order)

• We accept Direct Transfer or Online Payment via Billplz. 
• Direct Bank Transfer via local bank: CIMB / Maybank / RHB Bank / more.
• When you contact us to place order, we will assist with payment method

• Delivery for Ready Stocks item takes 2-5 business days
• Pre Order / Backorder purchases will be shipped from overseas and takes 4 to 6 weeks for delivery from the date of Pre Order Closes
• Please read item description on item location before placing any orders

• Return will be accepted if you received wrong or defective items. Return must be made within 3 days of purchase. 
• All other purchases are Final, no return or exchanges allowed
• Used beauty and perfume products are non -returnable
• To be eligible for refund, your items must be returned in the same condition that you received it and must be in original packaging

Warranty varies from product to product. Please contact our Customer Service to confirm warranty on particular product

Pre Order is an order placed for an item which has not yet available in hand. Once customer placed order deposit, we will purchase the item from retailer and process for delivery, which will take within 4 to 6 weeks

We will notify balance payment a week before your order arrives. Balance must be cleared within 7 days of balance notification.

We will send balance reminder 3 times. If we still do not receive balance payment, order will be cancelled and deposit will be forfeited.

Pre Order gives an opportunity for customers to have more choices across various brands.

Yes, for certain item categories.
Please read event details regarding items status whether pre order or ready stock

Half Deposit Plan is payment plan that customer deposit 50%
of total price, and balance can be paid once your order arrives our HQ (within 30 days). We will contact you once your order is readyand balance can be paid.

Since items on sale move fast and availability changes from time to time across brands, our sales team will have to confirm its availability before we accept any order.

If your desired items are not available or out of stock before we are able to purchase them, you will have the choice either to change order or we can full refund